AI Product Design & UI/UX

Web, mobile and AI products, designed around the people who use them.

  • First screens in two weeks
  • You own every file and the design system
  • Reviewed weekly with your developers
500+
Clients Served
2,500+
Digital Experiences Created
35+
Industries Served
200+
Team Members
91%
Client Retention Rate

Our Clients

Trusted by Industry Leaders and Fast-Growing Startups

Brands For Less logo
Panda logo
EDGE Group logo
Mashreq NEO logo
Omantel logo
Freshminds logo
IBM logo
Talowiz logo
Ariglad logo
Global University Systems logo
ESL logo
Wiser logo
Job.rocks logo
nOps logo
TIG logo
Edvanza logo
Chargezoom logo
Mesha logo
ESG Reporting Intelligence logo
Strange DNA logo

What We Design

Product design services for every stage

From the first user interview to the final build review, all nine services come from our in-house team. Use one, or combine them across a project.

01 / 09

Product Discovery & Research

Find out what users struggle with before anything is designed.

  • User Interviews & Contextual Enquiry
  • Support Ticket & Analytics Mining
  • Jobs-to-be-Done & Opportunity Mapping
  • Competitor & Heuristic UX Audits
  • Stakeholder Interviews & Alignment
  • Personas Built From Real Data
  • Journey & Service Blueprints
  • Survey Design & Analysis
  • Assumption & Risk Mapping
  • A Prioritised Problem Brief
Start Product Discovery

Our Design Process

Our UI/UX design process in five steps

Every phase of our UI/UX design process ends with a deliverable you can use, from a prioritised problem brief to tested, specified components. You always know what is being designed, why, and when it reaches your developers.

  1. 1 to 2 weeks

    Discover

    OutputProblem brief & roadmap

    We study the market and competing products, run ideation workshops with your stakeholders, interview users and mine support tickets and analytics. You get a prioritised problem brief and a first roadmap, with a clear note on which problems design can solve.

  2. 1 week

    Frame

    OutputUser flows & screen states

    We map user flows, screen states, roles and edge cases together with your engineers. Your build estimate then covers permissions, errors and empty states from the start, not halfway through development.

  3. 2 to 6 weeks

    Design

    OutputComponent-based UI design

    We design reusable components from the very first screen and review them with your developers every week. Your product grows on a consistent design system instead of a pile of one-off screens.

  4. Runs alongside design

    Validate

    OutputUsability findings per screen

    We test prototypes with real users while design continues, measuring task completion and time on task. Each finding is tied to a specific screen change, so testing improves the product instead of filling a report.

  5. Through implementation

    Hand Off & Build Review

    OutputComponent specs & tokens

    You receive specified components, design tokens, accessibility notes and a walkthrough for your team. We then run visual QA during the build until the live product matches the design.

AI in Design

AI-assisted product design, led by our designers

Our designers use Claude, OpenAI and Gemini models to analyse research, explore more design options and keep design systems consistent. The groundwork moves faster, and every design decision still rests with an experienced designer.

Faster Research Analysis

AI groups and summarises interview transcripts, support tickets and reviews, so we can analyse all of your research rather than a sample. Patterns surface sooner, and every finding links back to its source.

More Design Options

We generate layout and copy variations from your own design system, then our designers refine the strongest. Each review compares several real options, so decisions rest on comparison rather than a single draft.

Consistent Design Systems

Automated checks compare components with your design tokens and flag stray colours and detached components early. Your design system stays consistent as the product and the team grow.

Our AI Principles

Designers Make Every Decision

AI handles the volume of research and design variations. Our designers judge, rework and sign off every output before it reaches you or your users.

Talk to Our Design Experts
  • Findings Traced to a Source

    Every point in a research summary links to the transcript it came from. You can check any claim yourself.

  • AI Output Is a Draft

    Every AI variation is reworked by a designer before you see it. Nothing goes to review straight from a model.

  • Your Material Stays Yours

    We never train AI models on your research or design files. Data handling is agreed with you before work begins.

  • Tested With Real Users

    We judge every design by how well real users complete their tasks, not by how quickly it was produced.

Case Studies

Products We’ve Designed and Engineered

Selected work for retail, banking, telecom and defence teams, from brand identity and mobile apps to data platforms and AI assistants.

Panda

A Faster, Simpler Saudi Grocery App

Industry
RetailGrocery
Product
Mobile app
Experience
UI/UX design
Result

Redesigned search, categories and checkout for Saudi shoppers, in Arabic and English from the start.

Platform
iOS & Android
Market
Saudi Arabia
View Case Study
Panda grocery website and mobile app PandaGrocery Mobile App EDGE Group aviation and defence campaign visual EDGE GroupWebsite & Brand Identity Mashreq NEO mobile and web banking app Mashreq NEOData & AI Platform Brands For Less shopping app Brands For LessE-commerce Mobile App Omantel mobile app and digital services OmantelPower BI Reporting

Client Testimonials

Why 91% of Our Clients Stay With Us

Client Success: Panda

Grocery shopping with fewer steps

We reworked Panda's live app and website, from search to checkout, for shoppers across Saudi Arabia.

One Shopping Journey
App + Web
Equal in Both Languages
AR + EN
Live Nationwide
KSA

"They helped us produce several concepts — product design, user scenarios and much more. Deliveries were fast and high quality, letting us make a strong impression on our clients."

Nutroponics logoShreya LadCEO, Nutroponics

"They capture the vision and run with it — exceptional design and clean files for my developers. Couldn't be happier."

Imprint City logoBrandon PugmirePresident, Imprint City

"Consistently exceptional work with real dedication. We shipped an amazing app design together and I can't wait to collaborate again."

Hani Farajuseamelio.com

"Really pleased with the website they designed for our new brand. Fast delivery, took on every change, and a very professional finished product."

Freshminds logoAnayaHead of Marketing, Freshminds
Client results: Brands For Less, one sign-up flow in 10 countries; EDGE, one brand system for 35+ entities; Omantel, five reports in one Power BI suite Client Results

Rated across every major review platform

Upwork Top Rated Plus Trustpilot reviews Clutch reviews G2 reviews GoodFirms reviews

Our Toolkit

Designed in the tools your team uses

Our UI/UX designers work in Figma and the research, handoff and collaboration tools your team already relies on, so files, feedback and decisions stay in one place. We bring in our own tools only where there is a gap.

Tools we use for

Design & Prototyping

We design in Figma and use AI tools to explore ideas faster, so your team can easily review, collaborate and move to development.

Figma
Interface design & libraries
Figma Weave
AI imagery & visual exploration
Claude Design
AI prototypes from a brief
ChatGPT
Copy, flows & idea exploration
Google Stitch
AI-generated UI drafts

Deliverables

Product design deliverables you own

Every product design engagement ends with assets your team can build from and maintain. You own everything we create, and it is all stored under your own accounts.

A Prioritised Problem Brief

Research findings and recommendations, each backed by the evidence behind it. It gives your roadmap a clear order and keeps the team focused on problems users actually have.

Flow and State Maps

Every path a user can take, including errors, empty states, permissions and roles. Your engineers can estimate accurately and build without guessing what happens next.

A Scalable Design System

Design tokens, components and all their states, documented with usage guidelines. Your team can extend and maintain the system after handover, keeping every new screen consistent.

Organised Figma Files

Named layers, linked libraries and a clear page structure, transferred to your Figma organisation. Your designers can pick up any screen without asking where things are.

Accessible Design

Colour contrast, focus order, keyboard navigation and labels are handled in design, in line with WCAG 2.2 AA. Accessibility is built in from the start rather than patched after launch.

A Research Repository

Every interview, recording and tagged insight, stored in your own Dovetail or Notion workspace. New team members can see why each decision was made long after the project ends.

Work With Us

Our engagement models

Work with a dedicated design team, a fixed-scope project or hourly support. Every model gives you the same in-house designers and researchers.

Offshore / Onsite

Hire Dedicated Team

Access a dedicated team of UI/UX designers and researchers, on-site or remote, who work alongside your engineers every week.

Get Started
Flexible engagement model

Hourly

Get design help by the hour, perfect for UX reviews, quick UI fixes, iterative changes or design QA before a release.

Get Started

Industry Expertise Across 35+ Sectors

From retail apps and banking dashboards to a defence group rebrand, we bring proven domain knowledge to every product we design and build.

Talk to Our Team

Free Design Review

Get a free review of
your product’s UX and AI

In 30 minutes, a designer and an engineer walk through one key flow in your product, including any AI features. You leave with a prioritised list of fixes your team can act on straight away.

Book a Free Design Review
A product dashboard on a laptop and phone with Figma, Claude, ChatGPT and Gemini tools around it

FAQ

Frequently asked questions about product design

Any of our nine design services: product discovery and research, UX architecture and flows, UI and visual design, design systems, prototyping and usability testing, mobile app design, enterprise interfaces, design-to-code handoff, and content design. Use one, or combine them across a project.

First screens arrive within two weeks. A typical project runs discovery for one to two weeks, flows and screen states for one week, then two to six weeks of UI design, with usability testing alongside.

Most projects start with a short discovery: user and stakeholder interviews, support tickets and analytics, ending in a prioritised problem brief. If you already have research, we build on it rather than repeat it.

Yes. We audit the current interface for inconsistencies, keep the workflows people rely on, and modernise screens step by step, so day-to-day users are not forced to relearn the product.

It depends on the scope, and you get a written estimate before any work starts. There are three ways to work with us: a dedicated team of designers and researchers billed monthly, a fixed-price project for a defined scope such as product discovery, a mobile app design or a design system, or hourly help for UX reviews, quick UI fixes and design QA, billed only for the hours used.

Sister Agency

Growth marketing by our sister agency, Social Mafia

SEO, paid ads, content and social media from a team that already knows your product, so everything we launch keeps growing.

Visit Social Mafia

Planning a New Product or Redesign? Let’s Talk.

Book a free consultation with our design, engineering and AI experts. Share your idea and we’ll come back within one business day with clear next steps.

Recognised By

  • Awwwards
  • Kokuyo
  • FWA

Our Offices

  • Dubai skyline

    Dubai

    UAE · Headquarters

    Office OFF2-127, SMARK 2 Building, Plot No. 33-0, Ras Al Khor Industrial Second, Dubai, UAE

  • Open Hand Monument, Chandigarh

    Mohali

    India

    B-409, Bestech Business Tower, Sector 66, SAS Nagar, Punjab 160062

  • Adelaide

    Australia

    Tapleys Hill Road, Fulham Gardens, SA 5024

Book Your Strategy Call

Tell us about your project and we’ll reply within one business day.

We only use your details to reply to your enquiry.