dPO
Case study: A Parking Marketplace for Trucks and Equipment
DPO is a marketplace where hosts list parking and storage lots and renters book space for trucks, trailers and equipment. We designed its booking journey for web and phone.
- Client
- DPO
- Industry
- Logistics, truck and equipment parking
- Platform
- Web app and mobile app
- Services
- UX research, UI design, prototyping
The Marketplace
Two Sides of One Booking
Every booking joins a host who owns the space with a renter who needs it. The product had to read clearly for both, around the same booking record.
HHosts
Run the Lot
- List parking and storage lots
- See bookings by status
- Chat with renters
- Approve, discuss or deny refunds
- Follow payouts and analytics
RRenters
Park the Fleet
- Book a number of spaces for set dates
- Add the VIN of each vehicle
- Keep a confirmation code
- Track the booking’s status
- Request a cancellation
The Challenge
How We Helped DPO Keep Every Booking on the Road
A booking passes through clear stages, from a listed lot to a paid-out stay, and both sides need to know where it is. Scroll down the road: the truck stops at each one.
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Stop 1 · Listed
A Host Lists a Lot
Each lot gets a listing a renter can open from any booking, like Highland Parking in Miami, Florida, with its photo and location up front.
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Stop 2 · Upcoming
Dates, Spaces and Every VIN
A booking holds the dates, the number of spaces, a confirmation code and the VIN of each truck or trailer, all on one Booking Details page.
If plans change A renter can request a cancellation. The host sees the refund amount and can approve it, message the renter or deny it.
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Stop 3 · In Progress
Host and Renter Stay in Touch
While a stay runs, the host sees who the renter is and when they joined, and can contact them or pick up the conversation in Chat.
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Stop 4 · Completed
Every Booking in Its Lane
Bookings sort into Upcoming, In Progress, Completed and Canceled, with search and filters, on the web dashboard and on a phone.
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Stop 5 · Payout scheduled
A Payout You Can Read
Each payout is itemised: the rate for the days and spaces booked, any coupon, the service fee and taxes, with the transaction details a click away in Stripe.
One Booking, Any Screen
Hosts manage lots from a web dashboard with Business, Booking, Chat, Analytics and Help. The phone app carries the same booking, status and details, sized for a phone.
Bookings, details, chat, refunds and cancellations, designed as one family of screens.
Results
Signposted From Booking to Payout
A marketplace that tells hosts and renters what is happening with a booking, wherever they check it.
Status at a Glance
Four states, the same colours on every screen.
One Page per Booking
Dates, spaces, VINs and code together.
Refunds in Place
Approve, message or deny without leaving the booking.
Clear Payouts
Every fee and tax itemised to the total.
Web and Phone
The same journey at a desk or on a phone.
Tools & Technologies
The Tools Behind DPO
Figma
Miro
ProtoPie
Jira
Trello
Adobe Photoshop- Figma
- Miro
- ProtoPie
- Jira
- Trello
- Adobe Photoshop
- Figma
- Miro
- ProtoPie
- Jira
- Trello
- Adobe Photoshop
Client Testimonials
In Our Clients’ Own Words
Client Success: Panda
Grocery shopping with fewer steps
We reworked Panda's live app and website, from search to checkout, for shoppers across Saudi Arabia.
- One Shopping Journey
- App + Web
- Equal in Both Languages
- AR + EN
- Live Nationwide
- KSA
"Thanks to UIUX Studio’s work, the client successfully launched their websites. The team maintained a professional approach and scheduled frequent in-person meetings to provide suggestions for improving the project and ensuring its timely delivery."
Shreya LadCEO, Nutroponics"The team is well-versed in the UI/UX domain and has designed a fantastic journey to support the site’s growth projection. Communication, timeliness, and quality of work have been very professional."
Mohammed AbdullahZeaara.com"The Studio has been an absolute game changer for us. After working on a few independent projects, they are now also helping our marketing team, proving their value to our business and earning praise from executives."
BrandonProject Manager"The UIUX Studio team consistently delivers exceptional work with dedication. We’ve completed an amazing app design together, and I’m excited to collaborate with them again in the future."
Hani Farajvancouverhousefinders.com"We are really pleased with the work that UIUX Studio team has completed for us in designing a website for a new brand. They completed the designs quickly, took on board changes, and the finished product is very professional."
AnayaHead of Marketing, Freshminds"I’ve worked with UIUX Studio team on two projects. They capture the vision and run with it! They create exceptional design! Couldn’t be happier with the quality work and files for my developers."
Brandon PugmirePresident, Imprint City
Client Results
Reviewed on Upwork, Trustpilot, Clutch, G2 and GoodFirms
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