01Payments
Take Payment the Way Customers Pay
Card, ACH and eCheck in one flow, with refunds handled in place and a pay page that works on a phone.
Case study: B2B Payments, Made to Feel Effortless
Chargezoom brings B2B invoicing, recurring billing and card, ACH and eCheck payments into one platform. We refined the UI and UX of its web app.
- Client
- Chargezoom
- Location
- USA
- Domain
- B2B payments & receivables
- Platform
- Web application
- Services
- UX research, UI design, prototyping
The Platform
One Place to Get Paid
Chargezoom helps growing businesses get paid on B2B invoices, with card, ACH and eCheck payments settling into one workflow. Our role was to refine its web platform for the finance teams who run it.
- Online payment terminal
- Invoicing
- Self-service customer portal
- Surcharging & convenience fees
- PCI compliant card vault
- Recurring billing & auto-pay
The Challenge
How We Helped Chargezoom Make Payments Simple
Chargezoom’s payments and invoicing tools were strong but hard to move through. We started with a UX audit, then itemised the work: every problem we found and how we solved it. Keep scrolling to print the receipt.
chargezoom
Web platform · UI/UX refinement
Prepared by UIUX Studio
Challenges found
- 01Nav
Many Tools, One Menu
Terminal, invoices, customers, subscriptions and reports needed easier navigation.
- 02Flow
Friction When Paying
Paying an invoice by card, ACH or eCheck asked too much at each step.
- 03UI
Complex, and It Showed
Vaulted cards, surcharges and refunds had to stay clear and consistent.
- 04Mobile
Businesses on the Move
Finance teams and their customers handle payments on smaller screens.
Work delivered
- 05Audit
UX Audit
Pain points and opportunities found across the platform.
- 06IA
Information Architecture
Tools regrouped so each sits where users expect it.
- 07Dash
Dashboard at a Glance
Receivables and payments up front, key functions one step away.
- 08Flow
Lighter Payment Journey
Pay and invoice flows restructured to reduce cognitive load.
- 09UI
Clear Hierarchy
Obvious calls to action and logical navigation paths.
- 10Mobile
Mobile-First Interactions
Optimised for smaller screens, consistent on every device.
- 11Detail
Micro-Interactions
Real-time feedback that helps prevent errors.
StatusSettled
Paid
Thank you for your business
Inside the Platform
Billing, Line by Line
A modern, clean interface with one colour scheme, typography and set of interactive elements, so invoicing, billing and payments feel simple.
02Subscriptions
Plans That Bill Themselves
Set a plan up once. Payments recur on schedule, and a failed payment retries on its own.
03Recurring Billing
Set It Once, Charged on the Day
Plans, the next charge and recurring invoice emails in one view, so nobody chases a due date.
04Invoices
Every Line, Every Balance
Line items, tax, paid and balance rows sit in one editor, ready to download as a PDF or email to the customer.
05Invoice Workspace
One Click to the Next Step
A finished invoice with its next action in reach: process the payment, save it for later or send it.
Results
What the Redesign Returned
The refined platform improved engagement and usability across the board.
A better experience led to faster transactions and stronger customer retention.
Clearer navigation and dashboard increased engagement.
A streamlined payment process reduced friction and drop-off when customers pay invoices.
An optimised mobile experience serves businesses on the move.
A cohesive, modern UI strengthened Chargezoom’s presence in fintech.
Tools & Technologies
The Tools Behind Chargezoom
Figma
Miro
Storybook
Jira
ProtoPie
Asana- Figma
- Miro
- Storybook
- Jira
- ProtoPie
- Asana
- Figma
- Miro
- Storybook
- Jira
- ProtoPie
- Asana
Client Testimonials
In Our Clients’ Own Words
Client Success: Panda
Grocery shopping with fewer steps
We reworked Panda's live app and website, from search to checkout, for shoppers across Saudi Arabia.
- One Shopping Journey
- App + Web
- Equal in Both Languages
- AR + EN
- Live Nationwide
- KSA
"Thanks to UIUX Studio’s work, the client successfully launched their websites. The team maintained a professional approach and scheduled frequent in-person meetings to provide suggestions for improving the project and ensuring its timely delivery."
Shreya LadCEO, Nutroponics"The team is well-versed in the UI/UX domain and has designed a fantastic journey to support the site’s growth projection. Communication, timeliness, and quality of work have been very professional."
Mohammed AbdullahZeaara.com"The Studio has been an absolute game changer for us. After working on a few independent projects, they are now also helping our marketing team, proving their value to our business and earning praise from executives."
BrandonProject Manager"The UIUX Studio team consistently delivers exceptional work with dedication. We’ve completed an amazing app design together, and I’m excited to collaborate with them again in the future."
Hani Farajvancouverhousefinders.com"We are really pleased with the work that UIUX Studio team has completed for us in designing a website for a new brand. They completed the designs quickly, took on board changes, and the finished product is very professional."
AnayaHead of Marketing, Freshminds"I’ve worked with UIUX Studio team on two projects. They capture the vision and run with it! They create exceptional design! Couldn’t be happier with the quality work and files for my developers."
Brandon PugmirePresident, Imprint City
Client Results
Reviewed on Upwork, Trustpilot, Clutch, G2 and GoodFirms
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